Jackie used to be my old boss, and is the manager of a crazy busy assessment unit. She is a fab nurse and as a manager was never afraid to get out the office and get stuck in. Responsibility, for every nurse and every patient on the ward is inconceivable to me, but she does it. And still manages to remain approachable and kind. She has not let it go to her head, and that is something that is a rare quality.
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